Please find Lunar Tides Travel LLC’s terms and conditions, which you should be aware of prior to finalizing your booking.
Should you have questions about the terms and conditions, please feel free to contact me. I am happy to review with you both Lunar Tides Travel LLC’s terms and conditions and the terms and conditions that your travel booking is with.
Carefully read the following terms and conditions.
Host Agency Transparency Statement
Lunar Tides Travel LLC operates as an affiliate of the host agency KHM Travel Group as an independent Travel Agent. As such, Lunar Tides Travel LLC is its own company/business and will never operate as “KHM Travel Group.”
Travel Quotes
A planning fee is charged for personalized Travel Quotes. Half of the planning fee is non-refundable at the time it is charged. The entire fee is fully non-refundable if you do not proceed with a booking within 14 days of quotes being provided to you. Should you proceed with a booking, you will be refunded half of the planning fee. Modifications to quotes within 14 days of them being provided to you will not incur an additional planning fee, unless you change the location of your trip (i.e., from Naples, Italy to Maui, Hawaii). Please see estimated planning quotes below, and please know that separate departure and return points may incur an additional fee.
All pricing and availability of any quotes you are provided are subject to change suddenly and without warning. If you are interested in one of the travel quotes that Lunar Tides Travel LLC has provided, but are not ready to finalize a booking, it may be possible to hold your quote price. Price hold times and hold availability are at the discretion of the supplier.
Bookings & Purchases
The credit card you have provided and authorized with the Credit Card Authorization Form (CCA) is the one that will be charged for the bookings outlined on each CCA. Please note that new bookings, such as for activities, will require an additional CCA Form. The purchases that you wish to make at any given time will be clearly stated on the CCA form.
All bookings and purchases are subject to the suppliers' terms and conditions, and Lunar Tides Travel LLC will provide these terms to you at the time of your booking. Prior to finalizing your travel reservations, you will be asked to complete a Client Acknowledgement Form, and no bookings can be completed until this form is returned.
If you wish to make a travel booking that is not with one of Lunar Tides Travel LLC’s suppliers, you are more than welcome to! However, please know that these suppliers may not be able to speak with Lunar Tides Travel LLC without your consent to protect your privacy.
Pay Schedule, Price Summary, and Supplier Invoices
The pay schedule for your booking has been provided to you at the time you received your CCA. If you did not receive your pay schedule or need to modify your pay schedule, please contact Lunar Tides Travel LLC as soon as possible. Please note, some pay schedules may not be possible to modify. The price summary we have provided is simply for your records.
For any specifics on your booking price(s) and policies, please reference the booking confirmations from the supplier(s). Additionally, the invoices provided in your Travel Itinerary from Lunar Tides Travel LLC may not reflect the most up-to-date information. For the most up-to-date information, reference your booking with the supplier directly. Should you schedule an automatic payment, an acknowledgement form agreeing to this automatic payment will be sent to you.
Regarding Cancellation Policies
Lunar Tides Travel LLC will include the cancellation policies from each supplier for your trip on your Travel Itinerary. The cancellation policies provided in the Travel Itinerary section or that are summarized are to allow you to review the cancellation terms of your bookings in one place; however, there may be additional conditions or restrictions for refunds, credits, and other exceptions.
The cancellation policies in the Travel Itinerary should be used only as a guide to give you a quick overview of possible fees and insight into whether you should pursue a cancellation. If you do decide to cancel any bookings, please review the complete terms and conditions of the supplier in question prior to finalizing your cancellation. Should you have travel insurance, Lunar Tides Travel LLC is unable to advise you on your travel insurance policy as we are not an insurance broker. We highly recommend calling your travel insurance company for further assistance.
Lunar Tides Travel LLC is not responsible for any cancellation or change fees you may incur by canceling your reservation with the Travel Itinerary cancellation policy as the full terms and conditions have been provided to you, and these complete terms and conditions is what the supplier will use to determine your cancellation, refund, and credit eligibility.
Disclaimer and Restrictions of Liability
Lunar Tides Travel LLC offers retail travel services to customers, which are provided by separate and independent suppliers of travel services. Lunar Tides Travel LLC does not operate, control, or otherwise provide the services of these independent travel suppliers.
By working with Lunar Tides Travel LLC, you agree and understand that Lunar Tides Travel LLC is not responsible for any operating failures, loss, damage, delay, or injury to yourself or members of your traveling party, nor for consequential damages, which may result from failure, delays, or injuries, which arise out of or during the scheduled travel.
You also agree and understand that Lunar Tides Travel LLC is not responsible for any damages, direct or consequential, which may arise as a result of acts of nature (God), social or labor unrest, war, political or national strike, terrorist activities, mechanical failures, climatic conditions, or any other actions or omissions beyond the control of the travel agent.